SHOP POLICIES

***thoroughly read before purchasing***

  • Do to the nature of the artwork being made by hand, I do not accept returns or refunds. Please make sure you love the piece before buying it.

  • PRINTS

    HANDLING
    To prevent smudges and paper longevity, handle with clean hands only.

    HANGING
    To prolong the integrity of the print, place in frame behind acrylic or glass. Keep out of high moisture and direct light areas to prevent warping and fading.

  • STAINED GLASS

    HANDLING
    Just wash your hands before and after handling to be safe.

    ***All glass objects specify solder type in the product description. Object designed to encounter daily handling (i.e. trays & jewelry) use lead-free solder. ***

    HANGING
    Do not hang your piece from a suction cup. Weight-rated metal hooks, material specific screws, or anchors are ideal for hanging your glass art. Keep out of high moisture areas to prevent tarnishing of solder lines.

    CLEANING
    Always use an Ammonia FREE cleaner and a microfiber cloth to make your glass art shine. Cleaners containing ammonia can breakdown the adhesive used by the copper foil — compromising the structural integrity and life of glass art.

  • I carefully pack all items to ensure they reach you safely. Please ensure your shipping address is correct at checkout; we are not responsible for items lost due to incorrect address information. Any shipping delays caused by carriers (e.g., USPS, FedEx, UPS) are outside of our control, and we are unable to provide refunds for delayed shipments.

    Items that arrive damaged must be documented upon arrival and all shipping materials must be saved. Documentation (written description and photos) of damage must be submitted with order number via email to be reviewed for possible art repair or replacement process.

  • Before pursuing any recreations or reproductions, please contact me at info@birdwatchingcreative.com.

    Doing so without prior permission will be viewed as intellectual property theft and will be pursued as such to the fullest extent in the court of law. This is not meant to be a threat but rather a warning of the consequences of unauthorized reproduction or appropriation of my curated ideas and concepts.

    All intellectual property published via this website, my social media, or newsletter are owned and distributed by me.

  • If you have any questions or need further clarification before making your purchase, please don’t hesitate to contact me. I am here to help and ensure you’re satisfied with your shopping experience.

    Thank you for supporting the shop and furthering my creative endeavors!

 
 

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